Privacy Policy for Spencers Builders Ltd
At Spencers Builders Ltd, we understand how important a privacy policy is. We are committed to protecting any personal information you share with us, whether you’re enquiring about repairs to a listed building in Gloucestershire, requesting a quote for stonework in Herefordshire, or simply browsing our website.
This privacy policy outlines how we collect, use, and safeguard your information when you use our website, https://spencersbuilders.co.uk.
Who We Are
Spencers Builders Ltd is a traditional builder specialising in listed property renovations, historic building conservation, lime pointing, period brickwork, and stonework throughout Gloucestershire, Worcestershire, and Herefordshire.
We work with homeowners, architects, and heritage professionals to deliver expert building services that respect the historical fabric of each property.
What Personal Data We Collect and Why this is covered by this privacy policy
When you interact with our website, we may collect certain information about you. This helps us provide you with a smoother browsing experience and allows us to respond effectively to your enquiries.
1. Contact Forms & Comments:
When you fill out our contact form, request a call back, or leave a comment, we collect the information you provide (such as your name, email address, and message). This data helps us respond to your enquiry.
We also record your IP address and browser user agent string to help with spam detection.
2. Cookies:
Our website uses cookies to improve usability. If you leave a comment or message, you can choose to save your name, email, and website in cookies, so you don’t have to re-enter them in the future. These cookies last for one year.
If you log into our site (applicable only to administrators or approved users), we set temporary cookies to confirm your browser accepts them, and longer-term cookies to save login details and screen display preferences.
3. Analytics and Embedded Content:
Some articles or service pages on our website may include embedded content—such as videos or images—from other sites (e.g., YouTube or Instagram). These behave as though you have visited the external website directly. These sites may track your data through cookies or third-party analytics.
We may also use website analytics tools to understand how visitors interact with our content—like reading our FAQs about lime mortar or searching for listed building advice in the Forest of Dean. These tools help us improve the user experience.
How Long We Retain Your Data
If you leave a comment or message, the data and its associated metadata are retained indefinitely to help us recognise and approve future interactions. If you create an account (if applicable), the personal information covered by this privacy policy, provided by you is stored securely and can be edited or deleted by you at any time.
Who We Share Your Data With
We do not sell or share your personal data with third-party companies for marketing purposes. However, your data may be processed by trusted external tools (such as spam detection software) to keep our website safe and secure.
If a password reset is requested (for administrator accounts), your IP address will be included in the reset email.
What Rights You Have Over Your Data
You are entitled to request a copy of the personal data we hold about you. You may also ask us to delete or anonymise your information—unless we are required to retain it for administrative, legal, or security purposes.
To make a data access or removal request, please contact us at:
📧 info@spencersbuilders.co.uk
We’ll respond promptly and handle your request professionally.
Where Your Data Goes
Visitor comments and contact form messages may be filtered through automated spam detection services. These services help us maintain a safe and user-friendly website for all visitors.
Keeping Your Data Secure
We take data protection seriously and implement standard security measures to keep your personal information safe from unauthorised access, alteration, or disclosure. While no website can guarantee complete protection, we continuously work to maintain the integrity of our platform.
Updates to This Privacy Policy
This privacy policy may be updated from time to time as we develop new services or as regulations change. Any updates will be posted on this page with a revised effective date.
Have Questions?
If you have any questions about our privacy policy or practices, or need clarification on how your data is used, feel free to get in touch. At Spencers Builders, we’re not just specialists in period property restoration—we also take pride in providing a trustworthy, transparent service from the first click to the final repair.
📍 Based in Gloucestershire and serving clients across Worcestershire and Herefordshire, including areas like Ledbury, Upton-on-Severn, Stroud, and the Severn Valley.
📞 Call us directly or visit our Contact Page to send a message.
Other useful resources regarding your data: